Frequent Asked Questions

What is the cost of a taxi from the airport to the hotel?
A taxi will charge you approximately 15.00 US Dollars to take you from the airport to the hotel.

Do you offer airport-hotel transportation service?
We can arrange for a taxi cab to pick you up if give us your flight information.

What is the distance to the nearest beach?
The hotel is 2 miles (3.2 km) away from the San Luis Beaches.

Can you swim in front of the hotel?
Yes, one of the best swimming, snorkeling, apnea and scuba diving areas in the island is in front of the hotel.

What is the distance from the hotel to the “North End”?
The hotel is 8 miles (13 km) away from the commercial area “North End.”

Is there a vehicle rental service in the island?
Yes, there are several vehicle rental companies and they deliver and pick up the vehicle at the hotel. Moreover, we rent bicycles and snorkeling gear.

Is there public transportation in the island?
Yes, there are public buses that pass in front of the hotel and can take you to the North End (Downtown) and the beaches.

Do all the rooms have private bathrooms and A/C?
Yes, all of our rooms have private bathrooms and A/C.

Do you have hot water showers?
Yes, some of our rooms have hot water showers. If you would like this service, please let us know.

Do you accept Credit Cards?
Yes, we accept American Express, Visa and MasterCard.

Are there any restaurants nearby?
Yes, South End and West View Restaurants are the closest. Also, there are several typical restaurants in front of the beaches of San Luis. The hotel also offers an A La Charte Menu in its Restaurant Bon Astre.

Are there any additional cost to be paid at the hotel?
Yes, a hotel insurance fee of $ 3.000 Colombian Pesos per person ( less than 2.00 US Dollars per person).

What languages are spoken on the islands?
We speak English and Spanish.

What are the Check-in and Check-out times?
After 3:00 p.m. and before 1:00 p.m. respectively.